Last Updated: 02-20-2024
Thank you for shopping at Kulkorner.com. We appreciate the trust you place in us and want to ensure you have a satisfying experience while shopping on our website.
If there is an issue with your product or there was a mistake, we in Kulkorner make refunds and returns quick and easy to initiate. To contact us, email contact@kulkorner.com or use our form:
1. 30 Day Return Policy
We recognize that there may be circumstances in which you must return an item. In order to qualify for a refund, kindly make sure that:
- The item is in the same condition as when you received it, unworn or unused, with tags, and it is in its original packaging.
- The request for a refund is made within 30 days following the purchase date.
2. Returns Process
Please take the following steps to start a return:
- Please send an email to contact@kulkorner.com with your order number and the details of the product you wish to return.
- Our customer support team will guide you through the return process, providing you with a return authorization if applicable.
- Do not ship your return to us before contacting us at contact@kulkorner.com and receiving approval from customer support.
3. Refunds Process
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. The original payment method used for the purchase will be used to handle refunds. Please allow up to one week for your refund to be processed upon approval.
4. Non-Refundable Items
Certain items are non-refundable, including:
- Downloadable software products.
- Gift cards.
5. Shipping Costs
Unless there was a mistake on our end or a defective goods, the customer is responsible for paying the shipping charges for returning products.
6. Damaged or Defective Products
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
- To return your product, you should contact us at contact@kulkorner.com with photos of the product and its packaging. We will work with you to resolve the issue and provide a replacement or refund.
- Depending on where you live, the time it may take for your exchanged product to reach you may vary.
7. Restocking Fee
No restocking fee is to be charged to the consumers for the return of a product.
8. Exclusion
Tips are 100% not refundable and in the case that your order qualifies for a refund, please note that the tip portion of your transaction is not refundable.
9. Cancellations
See our shipping policy(shipping policy link) page for details.
10. Changes to Refund Policy:
We reserve the right to modify our refund policy at any time. Any changes will be effective immediately and communicated on this page.
By purchasing on Kulkorner.com, you agree to abide by our refund policy.
If you have any questions or concerns, please contact us at contact@kulkorner.com or refer to our Contact Us page.
Thank you for shopping with us!
The Kulkorner Team
Customer Support
Email Us: contact@kulkorner.com